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$hexentanz, 1d 2h ago

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FAQ #114

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I forgot my password and need it emailed to me. Where can I do this?

You can do this by clicking on the 'Lost Password' link, located on top right hand corner of every page, under the deviantART header.

Please be aware that the Password Retrieval System does not send you a new password, it sends you a Confirmation Key which is used on the Verification page which is linked in the same email. When used there you will be allowed to change your password to something of your own choosing.

Do not attempt to use the Confirmation Key as your new password

If you have triggered multiple retrievals only the most recent Confirmation Key will be accepted.

See also;
FAQ #659: I lost my password and forgot to update the email address you have on file, or it is no longer valid. What can I do?
FAQ #658: I received the confirmation code, but deviantART tells me it's invalid. What can I do?
FAQ #657: I have yet to receive my Lost Password email. What can I do?

Still need help? Contact the Help Desk.