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FAQ #115

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I entered my username and password correctly but am not able to login. Why?

In case you are getting a message telling you that "the cookie was not remembered", there is a chance that the system date on your computer is set incorrectly or you have cookies disabled. Generally it is the date problem, with the date set to months, sometimes years, in the future. Simply ensure your date is set correctly and, more than likely, your issues will be rectified.

If the login page just refreshes and does not log you in, please try logging in at [link]. While logging in be sure to check the checkbox listed on the page. If you then receive a message about cookies, please try the following listed here, if you're certain the date is correct on your computer. If this does not rectify the issue, please make sure your firewall or anti virus program is not set too strictly.

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