If you are having trouble with the web based method of uploading your source files, or are on a lower speed connection, we recommend trying FTP. If you don't have an FTP program, try CuteFTP's free demo
Point your software at ftp.deviantart.com, and use your deviantART name and password. After you are logged in, upload your source file. After that, your file(s) will show up in the file deck in the deviation and print submission process ready for use.