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How does the staff decide to take action? Why does it seem inconsistent?
Due to the high amount of submissions, comments and other interactions the deviantART staff address problems and other issues in the order in which they are brought to their attention, whether this occurs via personal browsing efforts or anonymous reports made through official channels.
Because of this some problems will appear to be "ignored" while others appear to be addressed promptly; this discrepancy is simply due to one being brought to the attention of our staff before the other and does not necessarily reflect an inconsistency in a policy or its application.