I was told I should try deleting my cookies. How do I do this?

Sometimes a browsers Cookies can become corrupt. If such is the case you will need to delete them.

Windows Users

Internet Explorer:
• In your browser's menu, go to -
• Tools > Internet Options
• Once there locate the section entitled 'Temporary Internet Files'
• Next click on "Delete Cookies"
• Once done click on "OK"

Firefox:
• In your browser's menu, go to -
• Tools > Options
• Once there select the 'Privacy' tab
• Next click on the 'Cookies' tab
• Once in the Cookies tab click on the button entitled "Clear Cookies Now", then click on "OK"

Chrome:
• Click the wrench icon on the browser toolbar.
• Select Options (Preferences on Mac and Linux; Settings on a Chromebook).
• Click the Under the Hood tab.
• Click Content settings in the "Privacy" section.
• Click the Cookies tab in the Content Settings dialog that appears:
• Click All cookies and site data to open the Cookies and Other Data dialog.
  • To delete all cookies, click Remove all at the bottom of the dialog.
  • To delete a specific cookie, select the site that issued the cookie, then the cookie, and click Remove.

My browser is not listed here. What do I do?

If you do not see your browser listed, please visit www.google.com and search for instructions on how to delete your browser's Cookies.