I was told I should try deleting my cookies. How do I do this?

Sometimes a browsers Cookies can become corrupt. If such is the case you will need to delete them.

Windows Users

Internet Explorer:
• In your browser's menu, go to -
• Tools > Internet Options
• Once there locate the section entitled 'Temporary Internet Files'
• Next click on "Delete Cookies"
• Once done click on "OK"

Firefox:
• In your browser's menu, go to -
• Tools > Options
• Once there select the 'Privacy' tab
• Next click on the 'Cookies' tab
• Once in the Cookies tab click on the button entitled "Clear Cookies Now", then click on "OK"

My browser is not listed here. What do I do?

If you do not see your browser listed, please visit www.google.com and search for instructions on how to delete your browser's Cookies.