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FAQ #649

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I have yet to receive my Verify email. What can I do?

Sometimes a provider blocks our emails or sends them to the spam folder. If you have not received the verification email from nobody@deviantart.com here is what you can do.

1.) If your provider has a Spam or Bulk Mail setting you can try setting this to the lowest possible setting. Once done try verifying again, if this does not clear up the issue, you will want to try the next step.

2.) If you have tried the above step or your provider has no Spam or Bulk Mail folder that you can control, you will want to login to your account. Once you're logged go to [link] where you will then be prompted to verify; Simply enter a new email address using a different email provider.

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Q: I have no other email address from a different provider. What can I do?

A: You can either complain to your provider, or look for free mail services, by searching on www.google.com.

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Current Providers blocking us in full or sending emails to spam/bulk mail folders:
hotmail (.com .co.uk. com.au & msn.com, etc), mail.ru, and AOL.com.

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