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FAQ #650

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I have Verified my email repeatedly and it still reports I need to verify it. What can I do?

Often when a user cannot Verify it is due to a computer mis-configuration. Such as your cookies not being enabled or corrupted, or your computers clock/date not being set correctly. Generally it is the date problem, with the date set to months, sometimes years, in the future. Simply ensure your date is set correctly and more than likely, your issues will be rectified.

You may also wish to try requesting a new verification code be sent to you. To do this you will need to login to your account. Once you're logged in go to [link] where you will then be prompted to verify; submitting the information requested on this screen will send you a new code.

If you have tried the above solutions and it still does not work for you, you may wish to try verifying your deviantART account on another computer.

Please note: You must be logged out of your deviantART account before clicking on the verification link.

Still need help? Contact the Help Desk.