Can I place an order or speak to a representative over the phone?

No, orders can only be placed on the website.

We do not provide telephone support as this would limit the amount of information and assistance, with no record or documentation for you to refer to, should you require to repeat any of the processes involved. If you would like to speak with a Customer Service Representative, please file a ticket with the Help Desk and we will get back to you within 72 hours on weekdays and non-holidays.

Please note that we also have extensive resources available in our FAQs, Guides and News Articles which clearly detail step by step instructions and visuals on how to make the most of your account.