deviant ART

Help & FAQ

deviantART Status
Read the latest site status updates and hot information regarding deviantART!
Gallery Stats Page Issue
$ewm, 1h 47m ago

Help & FAQ Home

FAQ #741

Weekly views: 5

To give another deviant a direct link to this FAQ answer, use the following code in your comment or forum post:

How are Help Desk responses sent to me? Can I have them e-mailed to me?

Help Desk responses are sent to you via the 'Message Centre' system. Since the Help Desk sends responses back to you by design through the 'Message Centre' system we cannot reply to you via via e-mail.

If you wish for a response via e-mail you may feel free to contact us using your email program @ help@deviantart.com, if the response you seek is policy related please send an e-mail to violations@deviantart.com.

See also; FAQ #742: I am unable to receive messages at this time in my "Message Centre". Does this also mean I cannot receive Help Desk responses?

Still need help? Contact the Help Desk.