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$ewm, 1h 47m ago

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FAQ #742

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I am unable to receive messages at this time in my "Message Centre". Does this also mean I cannot receive Help Desk responses?

Yes. Since the Help Desk is setup to send responses to you via your 'Message Centre' you should contact us by e-mail instead if you're having any trouble receiving messages to your 'Message Centre'. We can be reached by email @ help@deviantart.com, if the response you seek is policy related please send an e-mail to violations@deviantart.com.

Still need help? Contact the Help Desk.