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FAQ #75

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Many images will not load for me or all I see is red x's. Why?

This is often the result of server issues, but if you do not see a status posting on this, it may be the fault of your browser or other causes.
  1. If the image is your own, you can try updating the image through editing the deviation, as images can sometimes become corrupt during uploading.
  2. If you're a Firefox user, you may wish to check that one or more of our servers isn't blocked. (Please see: FAQ #647: I'm a Firefox user and images have stopped loading in my browser. How can I fix this?)
  3. Firewall, you may wish to try disabling it temporarily to see if this fixes the issue. If it does you may want to disable it for deviantART.
  4. Anti-virus, you may wish to try disabling it temporarily to see if this fixes the issue. Some Anti-Virus programs have certain features that may cause conflicts such as Ad-blockers. If disabling it works you may want to disable the particular feature or find a way to put deviantART on the safe list also called white listing.
  5. Your provider may be having issues connecting to some of our servers.
  6. It's possible your school has blocked some of our servers.
If none of these suggestions Help, please contact the Help Desk.

Still need help? Contact the Help Desk.