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Help & FAQ Home
About deviantART
How do I become a Senior Member?
What are the symbols in front of each deviants nickname?
What is deviantART and who founded deviantART?
Is deviantART free?
Policies
Where can I find the official deviantART Copyright Policy?
Where can I find the deviantART Terms of Service?
Where can I find the deviantART Submission Agreement?
Where is the Etiquette policy for deviantART?
Where can I find the deviantART Privacy Policy?
What is Mature Content?
The laws of my country differ from those of the United States- which ones apply?
How does deviantART comply with COPPA?
Favourites
Is there a way to see which deviants have added my deviation submission to their favourites?
How do I add and delete Favourites?
My Profile Page
How do I customize my profile page?
Can I block people from my profile page?
What is the "Give" button on profile pages for?
People keep sending me llamas, what are they?
Can I turn off the ability to receive badges?
Problems & Errors
I just tried to submit a file to X Category, but it told me the filetype I am trying to upload is not allowed. What can I do?
Why is my image rotated when I upload it?
Where do I submit to if I'm not sure?
Why is the download count not incrementing on my deviation(s)?
I've submitted over X amount of deviations to a single category, but I am not presented with the option to submit to a frequently used category. Why is this?
Can I suggest new submission categories to be added?
Why can I only see mature content submitted by myself and others while I am logged in?
How come I cannot turn off the Mature Content option on my deviations that are submitted to the Artistic Nude and Fetish Photography sections?
I do not want others downloading my deviations, how do I disable this option?
I submitted a deviation or scrap and deviantART did not keep my images original dimensions. Why is this?
I submitted an image to deviantART but the colors look different then they did on my computer or the image looks blurry or pixelated. Why is this?
General
Will the deviantART staff remove all my deviations for me because it takes too long for me to delete deviations one by one?
What is a deviation?
What is the format for the Keywords in deviations and what are they for?
How do I edit or delete my deviation or scrap submissions?
Where can I find the description to a Gallery that I want to submit to?
How do I get my camera's specifications to show or not show up when I submit a picture?
Does deviantART have a feature that will automatically watermark my deviations?
Is there a limit to how many deviations I can submit?
Will my watchers be notified of my deviation and scrap submission edits?
Is there a file size limit for Deviations and Scrapbook submissions?
Does deviantART allow music submissions?
Search
Can I search for a random Deviant/Deviation?
How do I use the Search?
Nudity & Mature Content
What are deviantART's policies on nudity?
Are there restrictions on art using children or teenagers (fictional or otherwise)?
Are there restrictions on photographs of teenagers or children?
Model release forms? Do I need it? What is it?
Abuses & Exploits
What is "flooding"?
What is "spamming"?
What exactly is an "Abuse or Exploit of the System"?
Can I advertise on deviantART without purchasing an official advertising package?
Copyright Concerns
What are violations of the deviantART copyright policy?
Fair Use and Your Submission
What sort of things can I use for Preview images?
What are "warez", "cracks" and "keygens"? Do you allow those?
What can I use for music tracks and sound effects in my animation or film?
Should I put a signature, watermark or copyright notice on my art before submitting it?
Proper Submitting
What does deviantART consider to be a proper desktop screenshot?
Why was my deviation relocated or moved?
What are deviantART's stock image guidelines?
My wallpaper was removed, can you tell me why?
Behavior & Interaction
Are there restrictions to comments?
Are there any rules for the journals?
What are deviantART's policies regarding avatars?
I'm offended by something I saw on the website!
Comments
How do I create a link to a specific comment?
What do the "Parent", "Top" and "Reply" links under comments mean?
Can I remove or delete comments on my userpage, journal or deviations?
How do I post a comment (devious thoughts)?
What is the MOOD system?
Where can I find a complete listing of the MOODS, used in the MOOD system?
Browsing
I am a mobile interface user, but I do not wish to use this interface. How can I disable it?
What are Channels and how do I use them?
What is SitBack and how do I use SitBack?
What does it mean when a user's page says "is currently idle" or "last visited"?
Can I browse a user's gallery by a specific Category?
How do I use the Browse interface?
Display Issues
Many images will not load for me or all I see is red x's. Why?
Sometimes deviantART loads funny in my browser. What causes this?
I'm a Firefox user and images have stopped loading in my browser. How can I fix this?
My friends username has a dash before, after it or both and I cannot access their page. Why is this?
I can no longer see animations such as avatars and emoticons play on deviantART and possibly elsewhere. What could be causing this?
Cookies & Cache
I was asked to clear my browser's cache. How do I do this?
I was told to make sure my cookies are properly enabled. How do I do this?
I was told I should try deleting my cookies. How do I do this?
Login Issues
I entered my username and password correctly but am not able to login. Why?
Edit Settings & Profile
Which options can I control under the Edit Settings page?
How does the Mature Content option work?
How do I upload or remove an avatar for my profile?
General
How can I get noticed on this site?
How do I change my deviantART username?
Can I delete my deviantART account?
Do you close unused accounts, or release them to the public?
How do I create an Avatar, to display on my User Page and next to my Comments?
How can I make a club or group?
How can I send a note to another deviant?
Server Issues
I submitted data to deviantART, but it did not post. Why?
What does Read-Only Mode mean?
How come I can still chat on dAMN while in read-only mode, but cannot open a new connection to it?
Comment Issues
I am unable to post comments or send notes because the site informed me I was spamming. What is going on?
What does it mean if I receive or see a comment from "Nobody"?
Problems & Errors
I just uploaded or reset an Avatar, or Lit Tag, and deviantART keeps displaying the old one. Why?
I forgot my password and need it emailed to me. Where can I do this?
I need to block more than 500 people from my User Page. Is this possible?
My deviantART account has been hacked. What can I do?
Account Creation Issues
I tried to create an account but the email address I tried to use was blocked; why?
I tried to create an account, but it states my IP Address is banned and will not let me continue. Why?
I have yet to receive my Verify email. What can I do?
I have Verified my email repeatedly and it still reports I need to verify it. What can I do?
Firewall Issues
My Firewall reported that deviantART is trying to attack me. Why is this happening?
Scraps
What are scraps?
How do I change an already submitted deviation to a scrap and vice versa?
Help Desk
I have not received a response to my Help Desk Inquiry? What could be the reason or reasons for this?
Is there a description of the Help Desk contact categories?
I can't log in to use the Community Help Desk, is there an email?
What are the hours of operation for the Help Desk?
Are there any rules for the Help Desk?
Who is on the Help Desk Team?
How are Help Desk responses sent to me? Can I have them e-mailed to me?
I am unable to receive or see messages at this time in my "Message Centre". Does this also mean I cannot receive or see Help Desk responses?
Can I create a link to the Help Desk?
FAQ
I think something is missing from the FAQ.
I found an error in the FAQ. Where can I report this?
General Use
How can we stay informed about new changes, updates, and technical problems with deviantART?
Which browsers are supported by deviantART?
How do I use the Community Footer found on main deviantART pages?
How do I use Emoticons? Where are they?
How can I create links to other deviants, deviations, or websites?
Where can I find information on the Prints service?
What HTML formatting can we use on deviantART? And what is the format for these codes?
Why does dA have US Only Contests?
What are RSS feeds and how do I use them?
Where can I download the Official deviantART Flash preloader?
Gallery Management
How do I add Mature Content tag to my deviation?
What are my Personal Gallery Management Tools, and how do I get to them?
What is the Deviation Storage Tool, and how do I access it? Can I temporarily hide deviations?
Is my deviation Mature Content?
deviantWATCH
If I remove someone from my deviantWATCH, will they be notified?
What is the deviantWATCH and how do I manage my deviantWATCH listing?
Can I remove someone who is watching me?
Suggestions
I think something is missing from deviantART. Where can I go to make my suggestion?
Promoting
Where can I obtain the source files for the deviantART Mascot and logo?
Where are the buttons for linking to deviantART?
Staff
Can I be a deviantART administrator?
What are the Core Values of the Community Relations and Operations Departments?
Can I be a volunteer on deviantART?
What do the Staff Merit Badges stand for?
Is there an official staff listing?
General
I just tagged someones comment as spam by mistake, will anything happen to the user?
I see one of my issues listed in the Status Forum, but I do not see 'all' of my issues listed. What do I do?
My friend gave me their deviantART username, but I have no clue how to locate them. How do I do this?
I was told to make sure I have Javascript enabled. How do I do this?
I read in the 'Status Forum' that an issue was fixed but I think it's happening again. Why is this?
Why do certain bugs take longer than others to be fixed?
How come things are not better tested before they are released?
Why do you put out new features when things are broken?
I was told to update my browser. How do I do this?
I was asked by an administrator in the Help Desk to supply a link to my image, comment, forum thread, etc. How do I include a link in my reply?
How do I take a screenshot for my Help Desk ticket?
Lost Password Issues
I have yet to receive my Lost Password email. What can I do?
I received the confirmation code, but deviantART tells me it's invalid. What can I do?
I forgot my username or I have lost my password and forgot to update my email address on file. What can I do?
Journal
How do I use Journal skins?
What journal features do I have access to?
How do I share Journal Skins?
Can I use animated images within my journal, journal CSS or journal background?
How do I add, edit or delete journal entries?
How do I customize my journal page?
How many avatars am I allowed to post in my journal?
What is the file format for Journal skins?
Statistics
What is my profile bar and how do I use it?
What are Gallery Stats, and how can I view them?
What does the color of the Gallery Stats boxes mean?
What does the size of the Gallery Stats boxes mean?
Submitting
How do I submit art?
How do I upload a collection of images or files, such as brushes, wallpapers or other?
Wallpaper
What is a Wallpaper and what should I know about using and making wallapers?
How do I know what wallpaper resolution will look best on my monitor?
Poetry & Prose
What's the difference between Prose and Poetry?
Is there a character limit for Poetry/Prose submissions?
Stock
What are "Stock and Resources" and can I use them in my submissions?
Daily Deviation
Who selects Daily Deviations and how are they chosen?
What is a Daily Deviation?
How can I find out if someone already has a Daily Deviation?
What do I do when I disapprove of a Daily Deviation feature?
My Gallery
How do I add a Literature Author tag to appear with my literature deviations? How can I remove this tag later?
What is the Gallery Folders Feature and how do I use it?
How can I add or remove deviations from my Featured Gallery section.
Is it possible to move deviations from one page to another in my gallery?
Downloading
How do I download Tutorials?
How do I download Brushes?
My Message Centre
What is the Message Centre and how do I use it?
I deleted items in my Message Centre and they all came back, why is this?
How long do messages stay in my Message Centre?
Is there a limit on how many messages I can have?
My Favourites & Collections
What is the Collections Feature and how do I use it?
If I remove a favourite or collection, is the deviant notified of its removal?
Can I change the order of my Favourites or select what shows up in the Favourites section?
General
Why do I receive "posting restricted errors" when replying to a forum thread?
Why do my threads keep getting closed?
Where is the Shoutbox?
What is dAmnIT and how do I use it?
What does the Fella icon by a chatroom name mean?
How do I create or delete a chatroom?
How do I manage the users in my chatroom, and set operators and members?
What are the commands that I can use on the chat network?
Why am I having technical issues using the Chat Network?
What is dAmn?
How do I post the raw HTML or emoticon codes in chatrooms?
How do I post thumbnails of my art on the Chat Network or Forums?
How do I know where my friends are chatting?
Can I join more than one room in a single browser?
Does deviantART have a Forum system?
Can I close or delete my forum thread?
What is the purpose of the #help chatroom?
Policy
What rules apply to the Chat Network?
Does deviantART allow sexual discussions in comments, chatrooms or the forums?
Am I allowed to put my bot in an Official channel?
I found a forum thread that I believe violates policies, where can I go to report it?
Am I allowed to own a bot on the chat network?
Are there any rules for the Forums?
Chatroom Customization
I just created my chatroom and I’m confused. Are there any tutorials?
Can I change the description of my chatroom?
How do I make a private room?
What is a bot, and how can I get one?
How do I change the title (or topic) on the top of my chatroom?
How can I customize my chatroom?
Mature Content & Pornography
You prohibit the submission of 'pornographic literature'; what do you consider this to be?
Is posting 'Adult' oriented artwork alright if I censor it first?
You prohibit the submission of 'pornographic imagery'; what do you consider this to be?
Permission Issues
Can I use things created by other people in my submissions?
How do I prove that I had permission to use someone's work?
What sort of permission do I need to use someone else's work?
Do you remove copies and trace-over art?
Does "Crediting" let me use whatever I want?
Bans & Suspensions
I was banned, is there anything I can do?
Will you tell me why my friend was banned?
What happens when someone is banned or suspended?
Unacceptable Content
What is the policy concerning photographs of corpses, cruelty or death?
deviantART doesn't allow 'Hate Art', 'Hate Speech' or 'Hate Propaganda', what is this?
Do you allow "Adult", explicit sexual or pornographic content on deviantART? How about linking off site?
Do you allow images depicting bodily wastes or fluids?
Can we submit photographs showing actual injury, self-harm and mutilation?
Reporting Abuse
How do I report a deviation which I think breaks the rules?
How do I report people for abuse, harassment, or another issue I think is a problem?
Ownership Issues
Can I use the deviantART emoticons on my website?
Can I use the works which I find on deviantART?
Does deviantART own my art?
Miscellaneous Policies
Are there any rules for Collection folder titles?
How does the staff decide to take action? Why does it seem inconsistent?
Can I submit things which I made using different "games" like a doll maker or with other character generators?
Can I submit art which I have made using a "base" (or line art) created by someone else?
What does deviantART consider "Fan Art" to be?
Stash
What is Sta.sh?
How do I upload to my Sta.sh?
What is the storage limit of Sta.sh?
What happens when I reach the storage limit for Sta.sh?
What happens to my Sta.sh items when my subscription runs out?
Can I upload anything to Sta.sh?
Why can't I drag & drop files to my Sta.sh like other users?
My Earnings
How can I see how much money I've made?
Can I cancel a check after it has already been processed?
What should I do if I never received the check I requested from My Earnings?
When will I receive my earnings check?
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