General Subscription Questions

• What are the benefits of becoming a subscriber?
• Where can I purchase a subscription to deviantART?
• What methods of payment are accepted for purchasing deviantART Subscription Packages?
• Can I transfer my subscription to another account or user?
• Will my deviantART subscription be auto renewed?
• If I have a subscription and purchase another, what happens to the existing subscription?
• Can I use another person's credit card to purchase a subscription?
• If I purchase a subscription to deviantART will I receive an email confirming my purchase?
• What is the address to send Money Orders to?
• On my Money Order it states 'Make Payable to' or similar, what do I need to write here?
• What is the difference between a Prepaid Subscription Package and a Billing one?

Problems & Errors

• What will happen to my features once my Subscription expires?
• I just paid for a subscription using the PayPal eCheck option, why is it not yet activated?
• If I get banned, can I get the money I paid towards my subscription refunded?
• I am unhappy with my subscription, or have made an error while ordering one. Can I be issued a refund?
• During sign up I accidently selected the 'Choice" membership by mistake. Is there a way to cancel this?
• The FAQ says I need to include my name and home address on my Money Order, where do I include this?
• It says in the FAQ that I need to include my name and home address with my Money Order, will this be used for any other reasons other then returning my Money Order if there are any errors?
• I received a subscription but did not receive notification of who it was from. Why?
• I paid for a subscription and it said my subscription is activated but I do not have all my features yet. Why is this?
• I wish to purchase a subscription but I want that it starts on XX date. Is this possible?
• I received some sort of administrative action that I am not pleased with. Can I have a refund?
• I have a Prepaid Subscription Package at this time, but I wish to switch to a Billing Package. Can I do this?
• I selected a Billing Subscription Package, but decided I do not want my subscription to auto renew after all. Can I cancel my package?
• I purchased a subscription for a friend and they were banned at a later date. Can I be issued a refund?
• I just purchased a subscription and I only see 24 thumbnails per page. Why is this?

Gift Subscriptions

• How do I purchase a subscription for a friend?
• Can I purchase a Gift Certificate for a user, that will allow them to buy a Subscription?
• If I purchase a subscription for a friend will deviantART notify them?
• I wish to purchase a gift subscription for another user, will my personal information be kept private from them?
• If i purchase a subscription for a friend using a Money Order what do I need to include with it?
• If I purchase a gift subscription for a user will it be automatically renewed?